[et_pb_section fb_built=”1″ custom_padding_last_edited=”off|desktop” admin_label=”Header Section” _builder_version=”4.20.2″ background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(255,255,255,0) 100%|#ffffff 100%” background_color_gradient_overlays_image=”on” background_color_gradient_start=”#ffffff” background_color_gradient_start_position=”40%” background_color_gradient_end=”rgba(255,255,255,0)” background_image=”https:\/\/laukys.eu\/wp-content\/uploads\/2023\/03\/header4.jpg” parallax=”on” custom_margin=”-6px||||false|false” custom_padding=”0.4%|5px|0%|0px||” custom_padding_tablet=”320px|0px|0px|0px” background_color_tablet=”RGBA(255,255,255,0)” background_last_edited=”on|tablet” background_enable_color_tablet=”on” background_enable_color_phone=”off” background_enable_mask_style_tablet=”off” background_enable_mask_style_phone=”off” global_colors_info=”{}”][et_pb_row admin_label=”Header Row” _builder_version=”4.20.0″ custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.20.2″ text_font=”Open Sans|600|||||||” text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.8em” header_font=”Oswald|||on|||||” header_text_color=”#FFFFFF” header_font_size=”60px” header_letter_spacing=”5px” header_line_height=”1.4em” text_orientation=”center” max_width=”700px” module_alignment=”center” animation_style=”fade” header_font_tablet=”Oswald|||on|||||” header_font_phone=”Oswald|||on|||||” header_font_last_edited=”on|desktop” header_font_size_tablet=”60px” header_font_size_phone=”28px” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset3″ header_text_shadow_color=”#000000″ global_colors_info=”{}”]<\/p>\n
<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”14px|0px|60px|0px||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n
\nWhen will you ship my order?<\/strong><\/span><\/p>\n<\/blockquote>\n
The time it takes us to ship a certain product is written on the product page. We try to make it as fast as possible. If it’s a product that is already made we usually ship within 1-2 workdays. If the product has to be made first it will naturally take longer. We will always present this information next to every product we sell so there are no surprises.<\/span><\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n
\nWhere do you ship from and where do you ship to?<\/strong><\/span><\/p>\n<\/blockquote>\n
Everything is made in and shipped from Lithuania, EU. And we tend to deliver our products pretty much everywhere with some minor exclusions. If your country doesn’t try to occupy sovereign nations as a hobby – you’re covered.<\/span><\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n
\nHow long does the delivery take?<\/strong><\/span><\/p>\n<\/blockquote>\n
It really depends on quite a few factors. European orders should arrive in 3-7 workdays. USA, Canada or Japan for example can take 2-4 weeks. These are just estimates and can vary depending on the situation in the world. If you need to get your order faster we can arrange it – just message us. Do the same if you can’t find your country in the dropdown when filling out the checkout form.<\/span><\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n
\n\u00a0How much does the delivery cost?<\/strong><\/span><\/p>\n<\/blockquote>\n
For European orders we offer flat rate shipping based on a country. We use courier services and the delivery time is usually within one week after shipping.<\/span><\/p>\n
Latvia, Estonia<\/strong> – 9\u20ac per order<\/span><\/p>\n
<\/span><\/p>\n
Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Germany, Hungary, Luxembourg, Netherlands, Poland, Slovakia<\/strong> – 18\u20ac per order.<\/p>\n
Austria, Romania, Slovenia<\/strong> – 22\u20ac per order.<\/span><\/p>\n
Finland, France, Greece, Ireland, Italy, Sweden, Norway<\/strong> – 31\u20ac per order.<\/p>\n
Spain<\/strong> – 40\u20ac per order.<\/p>\n
For United Kingdom and Canada<\/strong> we use weight based shipping calculation. Add desired items to the cart and shipping will be calculated on the checkout page. We use postal services to deliver our products to you. You can always message us with the list of items you’re interested in and we’ll try to give you a better shipping offer (if possible).<\/p>\n
USA<\/strong> ORDERS ARE DISABLED BY DEFAULT. WE CAN’T AFFORD TO HAVE OUR PRODUCTS FLOATING IN THE OCEAN FOR A FEW WEEKS AND THEN COME BACK BECAUSE THE TAX LAWS CHANGED OVERNIGHT ON YOUR END. If you still want to order and take all the risk of paying tariffs and other applicable taxes upon import – email or DM us on Instagram.<\/span><\/p>\n
If your country is not on the list – please message us and we’ll most likely add it immediately.<\/strong><\/strong><\/p>\n
IF YOU THINK THE SHIPPING PRICE IS TOO STEEP, CONTACT US AND WE’LL RECHECK TO SEE IF IT’S POSSIBLE TO OFFER SOMETHING BETTER. But keep in mind that it’s expensive to ship pottery safely.<\/strong><\/p>\n
Shipping prices are shown on the checkout page. Delivery times are just estimates, not guarentees.
<\/span><\/p>\nLocal Lithuanian<\/strong> orders are 4\u20ac to 7\u20ac per order depending on the shipping method.<\/span><\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n
\nWill I be able to track my order?<\/strong><\/span><\/p>\n<\/blockquote>\n
Yes! We only ship with methods that include a tracking number. It will be sent to you via email after we ship your order. If you didn’t get an email – please contact us.<\/span><\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Payments<\/strong><\/h1>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” text_text_color=”#000000″ text_font_size=”15px” global_colors_info=”{}”]<\/p>\n
\n\u00a0How can I pay for my order?<\/strong><\/span><\/p>\n<\/blockquote>\n
We use myPOS Checkout (www.mypos.eu<\/a>) for credit\/debit card payments. It’s the same provider we use at craft fairs to accept card payments too. <\/span><\/p>\n